Customer Spotlight - Westpac

Posted on 26 Feb 2016 by Laura Johnson

Adam Buxton, Senior Manager - Talent Acquisition, from Westpac recently summed up his experience of Xref in the short video below.

Westpac make over 5000 hires per year predominantly via an inhouse recruitment and onboarding team. Westpac were one of the early adopters of Xref and have been using the system since 2012.

Benefits of using Xref

  • Over 19,000 references taken across over 9540 candidates
  • 94% of references requested are returned complete
  • Overall response time from recruiter’s request - 22 hours
  • Referee response time from candidate’s submission - 16 hours
  • References are averaging nearly 330 words per custom report

More information -
If you want to find out how you business can realise the similar benefits to Westpac then get in contact with David Haines at

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